Frequently Asked Questions about Martindale Electric
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Frequently Asked Questions

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Where can I purchase Martindale products?
You can purchase Martindale products from all major wholesale chains and many independent wholesalers across the UK. Martindale products are also available from major catalogue companies and through specialist test equipment distributors.

How can I get a catalogue
You can download our latest catalogue by clicking here or alternatively you can call us on 01923 441717, or use our contact form, to request a hard copy in the post.

What are your opening hours?
Monday - Friday from 8am - 5.30pm

Is there a minimum purchase order value?
There is no minimum purchase order value, however we do have a small order charge of 7.50 where the order value is below 100 nett.

What is your carriage charge?
Delivery for orders over 100 to most mainland destinations is free. For further details on all destinations see the Shipping and Returns page.

What is the standard guarantee on Martindale products?
All Martindale products (excluding consumables) are guaranteed for two years from date of purchase. If you need to return a product please download and complete this form Product Return Form.

Is there a next day delivery service?
We use DPD for most of our deliveries. A next day pre 10.30am and Saturday AM delivery services are also available on request.

Can you send me another instruction manual?
All instruction manuals for our products can be downloaded from this website, simply find the relevant product page and select the "Manual" tab.

Do you offer on-site PAT training courses?
Yes, we can arrange to arrange training at your premises for up to 12 people for a fee of 995, plus travel.

Do you export?
Yes, we have agents in Australia, New Zealand and the Middle East. For all export enquiries please email Rob Baldry at

This article was published on Wednesday 17 August, 2016.
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Author: Paul Wilson © Martindale Electric Co Ltd - 2019 - All Rights Reserved
Paul Wilson
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