Martindale Electric - Technical Support
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Technical Support

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We provide telephone and online technical support on all of our products. Our front line support team is backed up by our service and calibration engineers, our manufacturing teams and our research and development engineers.

Our field sales team is also available to provide technical assistance where required.

To get in contact with our technical support team please call us on 01923 441717, or you can email

Many technical resources, such as up to date product manuals, detailed specification sheets and specification summaries, as well as application notes and FAQs are available on this website and may well answer your query, however if you need assistance please call us.

Martindale Warranty & Limitation of Liability

Martindale products are warranted to be free from defects in material and workmanship under normal use and service. The warranty period is 2 years and begins on the date of receipt by the end user. This warranty extends only to the original buyer or end-user customer, and does not apply to fuses, disposable batteries, test leads or to any product which, in Martindale’s opinion, has been misused, altered, neglected, contaminated, or damaged by accident or abnormal conditions of operation, handling or storage.

Martindale authorised resellers shall extend this warranty on new and unused products to end-user customers only but have no authority to extend a greater or different warranty on behalf of Martindale.

Martindale's warranty obligation is limited, at Martindale's option, to refund of the purchase price, free of charge repair, or replacement of a defective product which is returned to Martindale within the warranty period.

This warranty is the buyer's sole and exclusive remedy and is in lieu of all other warranties, expressed or implied, including but not limited to any implied warranty of merchantability or fitness for a particular purpose. Martindale shall not be liable for any special, indirect, incidental or consequential damages or losses, including loss of data, arising from any cause or theory.

Since some jurisdictions do not allow limitation of the term of an implied warranty, or exclusion or limitation of incidental or consequential damages, the limitations and exclusions of this warranty may not apply to every buyer. If any part of any provision of this warranty is held invalid or unenforceable by a court or other decision-maker of competent jurisdiction, such holding will not affect the validity or enforceability of any other provision or other part of that provision.

Nothing in this statement reduces your statutory rights.

Safety Notices

Safety Notice and Recall of Martindale EZ150 and EZ650 socket testers

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Metrohm - a Martindale Brand
Drummond - a Martindale Brand
Luckins Logo - Martindale is listed in Luckins Live Martindale Electric Co Ltd, Metrohm House, Imperial Park, Imperial Way, Watford, Hertfordshire, WD24 4PP
Company Registration No: 3387451. © Martindale Electric Co Ltd 1997 - 2019, all rights reserved.
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