Martindale Electric Delivery Information
Martindale Electric Delivery Information
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Shipping & Returns Policy

<font size=3>Shipping & Returns Policy</font>
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Shipping And Handling:
Stock orders placed before 2pm will be despatched same day. For overseas orders please contact our sales department on 01923 441717, or email us.

Some outlying and offshore postcode areas will incur a higher delivery charge and increased transit times, details are below.

Customers can also arrange their own collection if preferred.

Postcode Area Transit Time Carriage Paid Order Value Carriage Charge (ex VAT)
All areas not listed below 1 day 100 7.50
All areas not listed below Next Day pre 10.30am n/a 20.00
All areas not listed below Saturday before 1pm n/a 20.00
AB36 - AB38 2 days 100 7.50
AB55 - AB56 2 days 100 7.50
FK17 - FK21 2 days 100 7.50
HS1 - HS9 2 - 5 days 250 15.00
IV1 - IV39 2 days 100 7.50
IV40 - IV51 2 - 5 days 250 15.00
IV52 - IV54 2 days 100 7.50
IV55 - IV56 2 - 5 days 250 15.00
IV63 2 days 100 7.50
KA27 - KA28 2 - 5 days 250 15.00
KW1 - KW14 2 days 100 7.50
KW15 - KW17 2 - 5 days 250 15.00
PA20 2 - 5 days 250 15.00
PA21 - PA40 2 days 100 7.50
PA41 - PA49 2 - 5 days 250 15.00
PA60 - PA78 2 - 5 days 250 15.00
PH19 - PH26 2 days 100 7.50
PH30 - PH41 2 days 100 7.50
PH42 - PH44 2 - 5 days 250 15.00
PH49 - PH50 2 days 100 7.50
ZE1 - ZE3 2 - 5 days 250 15.00
BT (Northern Ireland) 2 days 100 7.50
IM (Isle of Man) 2 days 100 7.50
JE (Jersey) 2 days 500 15.00
GY (Guernsey) 2 days 500 15.00
TR21 - TR25 (Scilly Isles) 2 days n/a 15.00

We use DPD. Someone will have to sign for the delivery and you will be responsible for the products as soon as they are delivered.

If we cannot deliver the products to you at the address you have specified for any reason (other than when we are at fault), we will notify you and the products will be stored for you to arrange collection or redelivery. Redelivery will be charged at the rates above if you are at fault.

14 Day Money Back Guarantee & Returns Policy:
We offer a 14 day no quibble money back guarantee on all products bought on the site. All we ask, is all items you wish to return are unopened, unused and as we sent them to you. Once we have received and inspected the returned products we will refund your payment within 7 days where possible.

Please call us on 01923 441717, or email us to organise the return. Please note that any software products or DVDs will not be accepted for return if the orignal seal or packaging has been broken.

Your rights to return goods are protected under the EU Distance Selling Directive.

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Metrohm - a Martindale Brand
Drummond - a Martindale Brand
Luckins Logo - Martindale is listed in Luckins Live Martindale Electric Co Ltd, Metrohm House, Imperial Park, Imperial Way, Watford, Hertfordshire, WD24 4PP
Company Registration No: 3387451. © Martindale Electric Co Ltd 1997 - 2017, all rights reserved.
T: +44 (0) 1923 441 717   F: +44 (0) 1923 446 900   E: sales@martindale-electric.co.uk
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