Frequently Asked Questions about Martindale Electric
Frequently Asked Questions about Martindale Electric
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Frequently Asked Questions

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Where can I purchase Martindale products?
You can purchase Martindale products from all major wholesale chains and many independent wholesalers across the UK. Martindale products are also available from major catalogue companies and through specialist test equipment distributors.

How can I get a catalogue
You can download our latest catalogue by clicking here or alternatively you can call us on 01923 441717, or use our contact form, to request a hard copy in the post.

What are your opening hours?
Monday - Friday from 8am - 5.30pm

Is there a minimum purchase order value?
There is no minimum purchase order value, however we do have a small order charge of 7.50 for our re-sellers where the order value is below 100 nett.

What is your carriage charge?
There is no carriage charge with standard deliveries, for timed, Saturday or overseas delivery extra charges will apply. Please see the DPD Extended Area Carriage Charges for further information.

What is the standard guarantee on Martindale products?
All Martindale products are guaranteed for two years from date of purchase. If you need to return a product please download and complete this form Product Return Form.

Is there a next day delivery service?
We use DPD for most of our deliveries. A next day pre 10.30am and Saturday AM delivery services are also available on request.

Can you send me another instruction manual?
All instruction manuals for our products can be downloaded from this website, simply find the relevant product page and select the "Manual" tab.

Do you offer on-site PAT training courses?
Yes, we can arrange to arrange training at your premises for up to 12 people for a fee of 995, plus travel.

Do you export?
Yes, we have agents in Australia, New Zealand and the Middle East. For all export enquiries please contact Lindy Navon on 01923 650661.

This article was published on Monday 01 January, 2007.
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Author: Paul Wilson © Martindale Electric Co Ltd - 2017 - All Rights Reserved
Paul Wilson
              
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