| Below we have listed some of the most commonly asked questions. For product specific questions, please go to the relevant product information
page by using the left navigation column, or by typing the name of the product into the search bar at the top of the page.
Where can I purchase Martindale products?
You can purchase Martindale products from all major wholesale chains and many independent wholesalers across the UK.
Martindale products are also available from major catalogue companies and through specialist test equipment distributors.
How can I get a catalogue
You can download our latest catalogue by clicking here or alternatively you
can call us on 01923 441717, or use our contact form, to request a hard copy in the post.
What are your opening hours?
Monday - Friday from 8am - 5.30pm
Is there a minimum purchase order value?
There is no minimum purchase order value, however we do have a small order charge of £7.50 for our re-sellers where the order value is
below £100 nett.
What is your carriage charge?
There is no carriage charge with standard deliveries, for timed, Saturday or overseas delivery extra charges will apply.
What is the standard guarantee on Martindale products?
All Martindale products are guaranteed for two years from date of purchase
Is there a next day delivery service?
We use UPS for most of our deliveries and they guarantee a next business day delivery up to 5.30pm. A next day pre 10.30am and Saturday
AM delivery services are also available on request. Certain outlying areas of Scotland, Wales, South Cornwall and offshore isles may be delayed by 2 - 4 days.
Royal Mail recorded delivery post is also used and generally delivered next day but not guaranteed.
Can you send me another instruction manual?
All instruction manuals for our products can be downloaded from this website, simply find the relevant product page and select the "Manual" tab.
Do you offer on-site PAT training courses
Yes, we can arrange to arrange training at your premises for up to 12 people for a fee of £995, plus travel.
Do you export?
Yes, we have agents in a number of territories, e.g. Australia. If we do not have an agent locally you can buy many of our products through RS (electro-components),
www.rs-onlilne.com. Please contact us for more information.
|
